Tip: Through these Help Pages, Bold And Italicised Words indicate a Location on your Computer

The taskbar is gone

Reason:

• Often, the user has accidentally resized the taskbar to where it’s just a thin bar across the bottom of the screen.

Solution:

• Drag your mouse down to the visible top line of the Task Bar, Left Click on that line and hold the mouse button down. Now Slowly Drag the Bar Vertically until it resumes its normal view.

  ---

My program is gone

Reason:

• You may have deleted the shortcut from the desktop and don’t realise that you can start the program using the Start menu. Alternately, you may have accidentally deleted the program’s shortcut from the Start menu.

Solution:

• If you Right Click in a clear area on your Desktop, you will see a menu pop up that will show New in the list. Click on New and then Shortcut to enable you to Create a new Shortcut. Browse for the file that is missing, (usually a Program Startup File will be the name of the program, or an abbreviation of it, and end with .exe) The Program Folder would normally be in C:\Program Files on you Hard Drive. After locating the appropriate file, and clicking on it, continue through with the set up wizard.

  ---

My documents are gone

Reason:

• This usually signals that you are in an application program, such as Word, and have always stored your files in the My Documents folder. Someone may have changed the file location that appears in the Open dialog box, and you don’t know how to change folders.

Solution:

• Either unzip the files again and note the location, or use the Search (or Find) command to locate the files if their names are known.

  ---

Don’t leave the covers off your computer case

• You would think that having more air in the case would not be a cause of overheating, but it often is. This is because the case is designed to pull air in from the power supply fan and force it through the case in a certain path. If the case is open or there are extra air holes, such as missing back plates, the air doesn’t flow properly.

• Some of the chips in your computer can get so hot you can’t hold your hand on them, they need cooling. If they get too hot this slows down your computer and can eventually lead to a blown chip set. That is why you have vent holes and fans.
  Check out those vent holes - Full of Dust, or up against the wall.
  Grab your vacuum and get rid of this dust as soon as possible.
  If your savvy enough, take the left hand side cover off and with a soft brush and plastic, (NOT METAL) vacuum head go to work inside your computer. have a good look around for the dust and also at the bottom or back of the power supply, this is where the power lead is plugged in. Don’t touch any electronic components with your hands or metal.

  ---

Create a backup copy of my Contacts

Applies to: Microsoft Office Outlook 2003

To back up the Contacts folder, you need to export the folder to a file in Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organise and back up items for safekeeping.) format.

• On the File menu, click Import and Export.
• Click Export to a file, and then click Next.
• In the Create a file of type list, click Personal Folder File (.pst), and then click Next.
• In the Select a folder to export from list, click Contacts.
• If you have subfolders below the Contacts folder that you want to include, select the Include subfolders check box.
• Click Next.
• Click Browse, choose a location for the file, such as My Documents, and then type a name for your backup file, such as ContactsBackup.pst.
• Click OK.
• Click Finish.
• In the Name box, type My Contacts Backup.
• Type the encryption and password settings if you need them, and then click OK.